TRACK YOUR ORDER

Every order we ship comes with a tracking number which we send to you via email. Please note that it is not minute-by-minute tracking - the status is updated when your parcel is scanned at check points.

Once you have your consignment tracking number, you can track your parcel by using the 'click here' entry on your shipping confirmation email or by entering the consignment number into our delivery partner’s order tracking website.

Please allow 24 hours for your parcel to register the consignment tracking number against your order, before attempting to track your parcel.


Order Tracking Websites:

Track order for Australia Post deliveries here

If you have not received a tracking number please contact us.

altText

JOIN TODAY AND DISCOVER THE LOVE OF HOME

Join the KOO Club to receive a welcome voucher, exclusive KOO Club pricing, birthday surprises and more.